Terms of Service

RETURNS & EXCHANGES
Nodoff is confident that you will be very satisfied with our quality and customer service.

RETURNS
Unused, unworn items in original condition (including original packaging) may be returned for exchange or refund within 30 days of purchase.

Please contact us prior to returning your item, to advise why you wish to return the item and what the item is.
Please note goods must be received back in perfect condition and shipping is not refundable on returns.
We do not accept back returns where the item has been used.

EXCHANGES:
If you would like us to return something and have us send out a different size or colour you will be responsible for the cost of returning to us and an additional delivery charge of $4.50.
Please do not hesitate to contact us if you have any questions about your purchase.

FAULTY ITEMS
Very occasionally a product may develop a manufacturers fault, and we will do everything we can to resolve this situation to your satisfaction.
We will happily meet our obligations under the Consumer Guarantees Act if our products have been wrongly described or developed a fault.